Industry
The battle to win customers is intensifying and becoming more aggressive. Globalisation, internet as information and distribution channel, stringent legislation and regulations world-wide, pressure to act environmentally conscious; entrepreneurs in the Industry market need to adapt to new terrain and shift gears rapidly.
Furthermore, product life cycles are shortening and both private and business customers are becoming more demanding and vocal in their demands. We have noticed this tendency in the production sector as well as transport and logistics, in energy and telecom as well as consumer goods.
Trends & Developments
- emphasis on increasing flexibility and acceleration
- shortening Product life cycles
- increased importance of legislation and regulations
- increasing pressure on margins
- outsourced Back-offices
- cost management remains crucial
- standardised IT systems often preferred over customised systems
Our vision
Organisations hoping to fasten the pace of innovation and product improvement, need to be flexible. This requires a lot from their organisational management, systems and processes. Co-operation, within as well as outside the supply chain, is essential. Not only with suppliers, but also with competitors and specialists from outside. And also with clients (co-creating). Purpose and necessity of flexible IT solutions are more essential than ever. These solutions need to be compliant with the ever-changing legislation and regulations.
Increasingly often, the top management within organisations decide on the appropriate utilisation of IT, of investments in further digitalisation. Logical, when considering the stakes in realising the strategic course set out on. Key issues to consider are cost management, flexibility and more insight into people, means, clients and performance. Ordina supports organisations by delivering solutions in the areas of Enterprise Resource Planning, Human Resources Planning, Customer Relationship Management, Supply Chain Management, e-Business and e-Procurement.
Our experience
Telecom & media, energy
Telecom is a non-cyclical domain, strongly linked with the media-players who deliver content. Ordina’s list of clients includes KPN, T-Mobile, Ziggo, Kluwer and Reed Business. Energy also has a non-cyclical character and therefore offers a solid basis for continuity.
Liberalisation and privatisation has lead to intensified competition in the Telecom Sector, and the Energy Sector is following quickly. Bringing a focus on efficiency, resulting in lower pricing, lower cost, increased productivity and more effective customer service. Process optimisation and operational excellence are important points on the management agenda. With the focal point being innovative customer service concepts.
Industry, logistics & transport
Companies active in Transport and Logics are faced with increasing internationalisation by shifts in production locations. With new distribution strategies and stringent demands regarding safety and environmental issues. In this sector we are also noticing an increase in the scale of collaborations and instances in which such collaborations are formed within supply chains. The same goes for many companies in the Industry sector. That is evidenced with clients like Philips and Wehkamp.
Our clients in Industry have an increasing need for solutions to complex business issues. Ordina offers these solutions, across the board and for the long term.