, March 29, 2013

Ordina delivers new alarm centre Veiligheidsregio Haaglanden

Workplace visualisation provides quieter, fast alarm centre for police, fire brigade and ambulance

Veiligheidsregio (security region) Haaglanden has taken into operation the new joint alarm centre in Ypenburg, The Hague, for police, fire brigade and ambulance services. Ordina was responsible for the construction of the IT infrastructure of the joint alarm centre and will be responsible for the entire management of the IT infrastructure for a period of three years from delivery.

Veiligheidsregio Haaglanden opted for a new, joint alarm centre for police, fire brigade and ambulance services, to optimise its services at lower costs. Ordina introduced full workplace visualisation to reduce not only energy costs, but also the dust and noise on the work floor. And the centre now operates at lower costs and with extremely high levels of reliability. Ordina has built all the systems in the IT infrastructure on the basis of double modular redundancy to guarantee the availability of the IT systems.

“The integration of the various alarm centres used by the police, fire brigade and ambulance services requires an innovative approach,” says Barend de Zoete, director of Professional Services & Projects at Ordina. “Obviously systems have to be effectively connected to each other, but the people on the shop floor also need rapid insight into all the necessary information. People who work at alarm centres work under immense pressure and every second counts. IT systems have to provide optimal support for that process. By implementing workplace visualisation, for instance, we not only offer the staff a quick and efficient IT environment, we also reduce the noise of PCs on the shop floor. A perfect example of how IT can work for people.”