Stakeholder dialogue and ambassador group
We have been organising dialogues with our stakeholders on the subject of sustainability since 2010. In November 2011, we organised an internal dialogue with 18 managers from the business and the staff departments. In February 2012, we held a similar session with representatives from our stakeholders. At the end of this inspiring session, we were able to conclude that we already do a great deal on the sustainability front, especially in our day-to-day operations. But it was also clear that we could do a lot more in the areas that we are already working on. And that we could be more creative in finding sustainable solutions in our services. Corporate social responsibility is an excellent fit with Ordina, our profile, the type of contracts we offer and our employees.
Ordina sets up a Sustainability Ambassador Group
Based on the input from the internal and external dialogue, in 2012 we embedded sustainability more deeply and more broadly in the organisation. We have assigned shared responsibilities in the fields of sustainable operations, sustainable products and services and social responsibility across the divisions and relevant staff departments. And in order to embed sustainability even more firmly in the business, we have set up the Sustainability Ambassador Group. These ambassadors are direct links to the company, both top-down and bottom-up. Each year, the Ambassador Group sets an agenda for sustainability-related initiatives and makes sure that we actually follow through on these initiatives and that we communicate them effectively both within the company and beyond.