Regulations & Code

Internal Control is one of Ordina’s main priorities. The internal control structure is constantly reviewed and professionalised, with the emphasis being placed on governance structure, processes, systems and specific controls, as well as raising awareness amongst management and staff of the importance of the proper application of such controls.

The Board of Directors has introduced a new – stricter – Code of Conduct. This code sets out the standards for principled conduct within Ordina. In addition, the code refers to established directives that offer concrete support.The Code of Conduct can be downloaded below in PDF format.

In 2015 the Board of Directors has introduced a new Speak Up Policy. The Speak Up Policy encourages Ordina staff to report wrongdoing, or suspicions thereof, within Ordina. Those reporting misconduct will not be subject to any retaliatory measures. Ordina is also explicitly inviting its business partners to report suspicions of wrongdoing. Reports should be directed to the Ordina Compliance Officer in the Netherlands (Michel Pouw, integriteit@ordina.nl, +31 30 663 7003). The Speak Up Policy can be downloaded below in PDF format.