reliable government

Citizen-centric services

A reliable government has to be many things: robust, agile, effective. And connected to the society it serves. Ordina helps public organisations stay true to their core values, with our four complementary propositions and the solutions that go with them.

A connected government that puts people first
Connecting with society is crucial for governments. A connection that is forged in the way governments communicate and engage with people and businesses, who expect the best experience possible when they interact with government.

Interaction from the user’s perspective
This is where Total Experience Management (TXM) comes in: a solution to digitally manage the interaction between government, people and businesses as much as possible – all from the user’s perspective. Expect digital omnichannel concepts and chatbots to feature prominently in this approach.

Total Experience Management. A way to manage the interaction between government, people and businesses as much as possible – all from the user’s perspective. Ordina’s Enterprise Low Code with Mendix solution helps you bridge the gap between your business requirements and IT. Mendix enables organizations to digitize at an accelerated rate so they can continue to meet the demands of both employees and customers.

High-performance teams
Ordina works with High-performance teams (HPTs) for IT that delivers value to governments – and fast. These multidisciplinary Agile/Scrum teams work closely with government employees to achieve functionality in short, iterative cycles. Forget long, drawn-out black-box projects with uncertain outcomes. We’re all about small steps that lead to rapid results. Our HPTs boast outstanding customer-specific knowledge, are quick to deploy and are passionate about continuous improvement.

Six pillars

Discover the six pillars for agile data provision: a composable enterprise architecture, a data strategy, a lifecycle approach, an agile production process, a tech-savvy sponsor and a business-case mindset.

The six pillars for agile data provision

Public sector organisations have to comply with extensive regulations. This is made even more complicated by the wide range of exceptions, complex arrangements and a multitude of registers and administrations. Ordina has a way to help governments be agile and get information to where it is needed. And it all rests on six pillars.

Composable enterprise architecture as a starting point

Many government organisations are busy modernising their application landscape to respond to changes more quickly, in both politics and society. This revolves around functional decomposition: breaking large systems down into smaller parts. Then you can meet your organisation’s needs by using building blocks to create a working solution. This is called a composable enterprise architecture.

No agile working without a data strategy

There’s no doubt about it: an agile government needs a constant supply of data. To deliver that data, you need IT that can handle users’ and clients’ changing needs, requirements and preferences. This is where a digital data strategy comes in.

Application Lifecycle Management: a lifecycle approach

Becoming more agile means recognising your functionality wants and needs change over time. After all, technical solutions don’t last forever. It’s a constant effort to ensure that a solution keeps generating sufficient value.

Deliver change with an agile production process

The world is changing rapidly. Whether it’s through societal shifts or new technology, we need to move with it. The challenge for IT organisations is to keep striking that balance between innovation and stability. It might seem like a contradiction, but it doesn’t have to be. The trick to achieving agility is simply planning ahead better.

Be your organisation’s tech-savvy sponsor

Every year, the government spends billions on data facilities. That’s money well spent, provided the software achieves the set goals. The cost-benefit ratio is so important that there’s a need for a change in mindset. But aside from the massive budgets allocated to IT projects, many executives find it difficult to control complex projects because of the content.

Would you like more information on this topic? Get in touch.

Dennis Struyk

Director Public

dennis.struyk@ordina.nl

+31 6 3100 5583